ADVANCED FIGHT CAMP

Cancellation Policy

Our main goal is to provide the best possible service to our clients. ROUGH IT FIT works on an appointment-based schedule to allow you the time required for your training session. Sessions will generally be between 30 - 60 minutes long depending on your session. Please be on time for your appointments. If you are late for a session, it will still end at the scheduled time. If you are more than 15 minutes late for a session, it will be considered a no-show and you will be required to pay the fee for the session. Due to this schedule, it is important that you give us sufficient notice when you need to cancel an appointment. This means a cancellation should be made at least 24 hours before the scheduled appointment. Failure to cancel a training session within this time will result in you being charged for the session. Should you wish to reschedule an appointment, a minimum of 24-hours’ notice is required. We will do our best to accommodate this. We understand that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 24-hour notice. Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if we are notified prior to the session start time. No-shows are not eligible for the free cancellation. Please provide 30 days notice, should you wish to stop using our services.

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